For Office 365 users:

  1. Unzip the file to the desktop
  2. Close all open Office programs
  3. Open Excel
    1. File
    2. Account
    3. Update Options
    4. Disable Updates
    5. Close Excel
  4. Right Click on 3340_2016C2Rfix.bat and run as Administrator
  5. Follow the prompts (you will hit any key a total of 3 times)
  6. Open ImagineTime


Here is the original article that explains the issues with Microsoft November 2019 updates.


The Office 365 should be rolled back to build 16.0.12130.20272 which is exactly what the bat file does. Office Updates should be left disabled until at least mid-December. We will be sending around an email reminding companies to turn Office Updates back on after the complete fix has been tested.